Privacy Policy
At Chameleon Training and Consultancy (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Introduction
We are dedicated to ensuring that your privacy is protected. This policy outlines how we handle personal data in accordance with the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and other applicable laws.
2. Information We Collect
We may collect and process the following data about you:
• Personal Identification Information: Name, email address, phone number, and postal address.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Data
We use different methods to collect data from and about you, including through:
• Direct Interactions: You may give us your identity and contact details by filling in forms or by corresponding with us by post, phone, email, or otherwise.
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
4. How We Use Your Data
We use the information we collect in the following ways:
• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features of our service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent, and address technical issues
• To provide you with news, special offers, and general information about other goods, services, and events which we offer unless you have opted not to receive such information
5. Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered, or disclosed. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
• The right to request access to your personal data
• The right to request correction of your personal data
• The right to request erasure of your personal data
• The right to object to processing of your personal data
• The right to request restriction of processing your personal data
• The right to request transfer of your personal data
• The right to withdraw consent
To exercise any of the above rights, please contact us at: justin@chameleon-training.co.uk.
9. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
10. Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
11. Analytics Tools
We use Google Analytics, Facebook Pixel, Google Ads, and Microsoft Clarity to help us understand how our customers use the website and to enhance your experience. These tools may collect data about your device, IP address, and on-site behavior. The data collected by these tools is used to analyze and improve our services and marketing efforts.
12. Changes to This Privacy Policy
We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.
13. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact Justin at:
Justin Smith
Chameleon Training and Consultancy